Best Practices from the Field: SOUL Partners in Their Own Words

Tamara “Tammy” Agard is Co-Founder and Chief Executive Officer of EEtility, where she leads the design and implementation of utility-sponsored energy-efficiency programs using the Pay As You Save® system. She has helped pioneer FastTrack HVAC PAYS®, an innovative inclusive utility-investment model that enables customers to install high-efficiency heating and cooling equipment based on site-specific savings potential rather than personal credit. During its first 10 months of operation, FastTrack HVAC PAYS® has supported the installation of more than 1,400 HVAC systems, achieved approximately 60% customer offer acceptance, reduced program-delivery costs to roughly one-fifth of conventional implementation costs, and shortened the process from contractor assessment to customer offer from four to eight weeks to the same or next day. Tammy has worked closely with utilities, regulators, contractors, and community partners for nearly 2 decades to develop impactful and scalable programs that expand equitable access to energy upgrades while protecting customers and producing measurable utility-system benefits.

Tamara “Tammy” Agard